Jun 28, 2017, 8:46 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: eponymous_coward
Cathay Award Guide Using Alaska Airlines Miles
Note: Cathay flights cannot be booked using alaskaair.com. Mileage requirements in chart form available on alaskaair.com.
Request your Partner Award reservation on Cathay Pacific by calling Alaska Airlines Reservations at 1-800-252-7522 (TTY: Dial 711 for Relay Services) 5:00 a.m. - Midnight (PT), daily.
Routing Rules:
- If it's not on the award chart, it's not allowed. For example EUROPE is To/From HKG only.
- Stopover are only allowed on any CX award for North America awards as destination or origin. For instance: intra-Asia awards do not get a stopover. It must be a North America->Somewhere or Somewhere->North America award to qualify for a stopover.
- The only awards that do not break at HKG are intra-Asia or North American ones. For instance, Australia-Europe/Middle East/Asia outside of HKG will be two awards (breaking at HKG). The AS award chart can be misleading about this and give you the impression you can fly an award like Australia/Europe-ICN, but the chart for these award types will show "Hong Kong".
- One stop-over allowed on one way award. You can build open jaw and other advanced routings by booking multiple one way awards. Please note change fee rule below.
- Allegedly stop-over only in Hong Kong, but some have posted success in other enroute cities such as YVR or SEA.
- As of 5 June 2018 changes/cancellations made to a booking will incur a $125 fee which is waived for MVPG/MVPG75K. Bookings made prior to 5 June will be allowed one complimentary change or cancellation for up to 60 days prior to date of travel.
- Awards can be booked 330 days in advance.
- Cathay and Alaska (or an Alaska flight operated by SkyWest/Horizon on behalf of Alaska) are the only airlines allowed on a Cathay award. No other partner airlines may be used on a single award (e.g. American, JAL, Emirates).
North American Gateway Cities:
Western
Vancouver
San Francisco
Los Angeles
Seattle (Spring 2019)
Eastern (Can not be used if traveling to west coast)
Boston
Chicago
New York (JFK & EWR)
Toronto
Washington
Award Chart Links*:
Asia
Australia
Europe
India/Middle East
North America
Anyone with 90 posts and 90 days can edit the wiki. Everyone else if you want something added to the wiki please comment in the thread.
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Nov 23, 2018, 11:14 am
#2851
VegasGambler
FlyerTalk Evangelist
Join Date: Oct 2014
Posts: 10,904
Originally Posted by umosydney
Hi, I want to know if I can redeem multicity on the phone using Alaksa miles?
Is there any way I can look for the route? I want to go to Johannesburg from Hong Kong.
Thanks
Yes, you can (and have to) book by phone. Multi city is fine.
There are a few options to search for space but I found the British airways website the easiest way to search. Just find the individual segments you want. If you want to confirm that the space is actually there, you can use qantas and / or jal website. Then just call alaska to book.
You will need to be a member of the loyalty program for the airline to use their website to search for award space, but it's free to join.
Nov 23, 2018, 12:26 pm
#2852
skimthetrees
Join Date: Jan 2010
Programs: UA, AS
Posts: 2,409
Originally Posted by umosydney
Hi, I want to know if I can redeem multicity on the phone using Alaksa miles?
Is there any way I can look for the route? I want to go to Johannesburg from Hong Kong.
Thanks
What route are you looking for? Yes, you can book multicity. All CX bookings have to be done over the phone. You can do USA-HKG (stop) HKG-JNB. If you start your award in HKG there is no stopover allowed because stopovers on CX awards are only (supposed to be) allowed in HKG (and CX does not have any flights that stop on the way to JNB -- all flights to JNB on CX depart only from HKG).
eponymous_coward likes this.
Nov 24, 2018, 5:54 am
#2853
CDKing
FlyerTalk Evangelist
Join Date: Dec 2007
Location: BOS/ORH
Programs: AS 75K
Posts: 18,325
Originally Posted by umosydney
Hi, I want to know if I can redeem multicity on the phone using Alaksa miles?
Is there any way I can look for the route? I want to go to Johannesburg from Hong Kong.
Thanks
Originally Posted by skimthetrees
What route are you looking for? Yes, you can book multicity. All CX bookings have to be done over the phone. You can do USA-HKG (stop) HKG-JNB. If you start your award in HKG there is no stopover allowed because stopovers on CX awards are only (supposed to be) allowed in HKG (and CX does not have any flights that stop on the way to JNB -- all flights to JNB on CX depart only from HKG).
Plus if the Sydney in your handle means you are traveling from Sydney Australia, it's two separate awards.
Nov 26, 2018, 11:51 am
#2854
ChiefNWA
Join Date: Jun 2009
Location: TPA
Programs: DL Diamond, HH Diamond, IHG Plat, Marriott Gold
Posts: 1,256
Anyway to apply married segment logic to CX awards?
Example: I've been looking at availability (in general) to Asia for Sept next year. I found some availability LAX-CTU (or CSX) on Hainan. If I type in TPA as the origin, it gives me TPA-SEA-LAX in F, but if I search TPA-SEA (or TPA-LAX) by itself (in order to connect to a CX flight) it doesn't show saver availability on the route.
I assumed this was some kind of married segment logic that the website was using to connect to Hainan, but since I can't use the website to book CX, would this still work? TPA is a huge pain as an origin for Alaska...
Nov 26, 2018, 12:48 pm
#2855
VegasGambler
FlyerTalk Evangelist
Join Date: Oct 2014
Posts: 10,904
I don't understand.
You found LAX - CTU. You found TPA-LAX, via SEA.
What do you want that you haven't been able to find? If you want TPA-SEA and for some reason that's not working, just book TPA-SEA-LAX and drop the last segment. The award should be the same price with it without the last segment.
I'm not sure what you mean about connecting to the CX flight. Are you trying to book 2 different awards?
Nov 26, 2018, 1:28 pm
#2856
Flying for Fun
Join Date: Mar 2017
Location: British Columbia
Programs: AS MVPG100K, Marriott Marriott Titanium Elite, Hilton Gold
Posts: 7,263
Originally Posted by VegasGambler
I don't understand.
You found LAX - CTU. You found TPA-LAX, via SEA.
What do you want that you haven't been able to find? If you want TPA-SEA and for some reason that's not working, just book TPA-SEA-LAX and drop the last segment. The award should be the same price with it without the last segment.
I'm not sure what you mean about connecting to the CX flight. Are you trying to book 2 different awards?
He is looking for saver availability from TPA-LAX (via SEA) to connect to a partner award at the Gateway LAX. One award, TPA to Asia.
He has indicated that the Saver F is available TPA-SEA-LAX when connecting to HU at LAX, yet the Saver F is not available if the award terminates at LAX.
In theory, it should also be available if he connects to a CX premium cabin award. A call to AS would be necessary as CX cannot be booked online.
James
VegasGambler likes this.
Nov 26, 2018, 3:54 pm
#2857
ChiefNWA
Join Date: Jun 2009
Location: TPA
Programs: DL Diamond, HH Diamond, IHG Plat, Marriott Gold
Posts: 1,256
Originally Posted by Flying for Fun
He is looking for saver availability from TPA-LAX (via SEA) to connect to a partner award at the Gateway LAX. One award, TPA to Asia.
He has indicated that the Saver F is available TPA-SEA-LAX when connecting to HU at LAX, yet the Saver F is not available if the award terminates at LAX.
In theory, it should also be available if he connects to a CX premium cabin award. A call to AS would be necessary as CX cannot be booked online.
James
Exactly, I'll give AS a call in a few days when my miles post and see what they come up with.
Nov 26, 2018, 5:46 pm
#2858
skimthetrees
Join Date: Jan 2010
Programs: UA, AS
Posts: 2,409
Originally Posted by ChiefNWA
Exactly, I'll give AS a call in a few days when my miles post and see what they come up with.
If AS confirms your CX inventory is bookable you can ask if they can book it with the domestic feeder flights you found. If they cannot find it then book the Hainan itinerary that contains the domestic flights you want. Call back immediately (free change within 24 hours) and ask to drop the Hainan segment and replace with CX, keeping the domestic connecting fights.
Nov 27, 2018, 4:23 pm
#2859
in4tar
Join Date: Sep 2015
Posts: 305
I apologize if this has been answered already and would appreciate if someone can point me to the source.
I am trying to book an award on CX from the US (via HKG) to JNB, no stopovers. I have both Alaska and AsiaMiles if necessary.
Their own chart shows 140,000 miles in F from North America to Africa; however, on their own website it cannot be searched as one award. Ditto for searching on BA site. However, when I search segment by segment (US to HKG and separately HKG to JNB) the availability is there. If I book it as 2 separate awards, the total will be quite higher than 140,000 indicated on their chart. Am I missing something here? What would be the best way to book this?
Nov 27, 2018, 4:31 pm
#2860
VegasGambler
FlyerTalk Evangelist
Join Date: Oct 2014
Posts: 10,904
If you have found the availability, can't you just call Alaska and ask them to book it? It should be a single award, 70k one way. You can do a stop in Hong Kong or not; it's still 70k total one way.
Nov 27, 2018, 6:27 pm
#2861
xospecialk
Join Date: Sep 2018
Posts: 2
I'm trying to book JFK-BKK in March 2019, but there is no F availability. ExpertFlyer shows tons of space, but I wonder if I should just book premium economy and then upgrade to F when it becomes available. Is that possible to do with AS miles?
Nov 27, 2018, 8:53 pm
#2862
Flying for Fun
Join Date: Mar 2017
Location: British Columbia
Programs: AS MVPG100K, Marriott Marriott Titanium Elite, Hilton Gold
Posts: 7,263
deleted, replied to wrong poster
Nov 27, 2018, 8:55 pm
#2863
Flying for Fun
Join Date: Mar 2017
Location: British Columbia
Programs: AS MVPG100K, Marriott Marriott Titanium Elite, Hilton Gold
Posts: 7,263
Originally Posted by in4tar
I apologize if this has been answered already and would appreciate if someone can point me to the source.
I am trying to book an award on CX from the US (via HKG) to JNB, no stopovers. I have both Alaska and AsiaMiles if necessary.
Their own chart shows 140,000 miles in F from North America to Africa; however, on their own website it cannot be searched as one award. Ditto for searching on BA site. However, when I search segment by segment (US to HKG and separately HKG to JNB) the availability is there. If I book it as 2 separate awards, the total will be quite higher than 140,000 indicated on their chart. Am I missing something here? What would be the best way to book this?
Yes, you can upgrade if availability opens before your departure but unless you have a change/cancel waiver, each change for each ticket will incur a $125 fee after the first 24 hours from booking. If you book PE and then F opens up to HKG you would pay the $125 fee. If at a later time J opened up HKG-JNB/CPT it would be another $125 fee. There is no F cabin on the HKG-JNB/CPT route so that will be in J. F across the Pacific & J to JNB/CPT is 70K Alaska Miles while all J is 62.5K. If you have AS Elite status at MVPG+ you will be exempt from the cancel/change fee.
I would look at CPT as well. That is a new route for CX and they fly the A350-900 on that route. An economy flight between CPT & JNB will cost < $100 on BA and credit 500 EQM + Elite Bonus to AS. The flight is a little over 2 hours. When I flew BA JNB-CPT back in January the fare included luggage, a hot meal (usual economy hot menu quality), seat selection iirc and beer or wine.
James
Nov 27, 2018, 9:09 pm
#2864
yoyo
Join Date: Apr 2005
Location: NYC
Posts: 1,756
Originally Posted by Flying for Fun
Yes, you can upgrade if availability opens before your departure but unless you have a change/cancel waiver, each change for each ticket will incur a $125 fee after the first 24 hours from booking. If you book PE and then F opens up to HKG you would pay the $125 fee. If at a later time J opened up HKG-JNB/CPT it would be another $125 fee. There is no F cabin on the HKG-JNB/CPT route so that will be in J. F across the Pacific & J to JNB/CPT is 70K Alaska Miles while all J is 62.5K. If you have AS Elite status at MVPG+ you will be exempt from the cancel/change fee.
I would look at CPT as well. That is a new route for CX and they fly the A350-900 on that route. An economy flight between CPT & JNB will cost < $100 on BA and credit 500 EQM + Elite Bonus to AS. The flight is a little over 2 hours. When I flew BA JNB-CPT back in January the fare included luggage, a hot meal (usual economy hot menu quality), seat selection iirc and beer or wine.
James
Without waiver, I want to point out that even within the first 24 hrs you can only make one change unless your first change is straight out cancel the ticket. i.e. within 24 hrs you make a change (free) and then cancel (and within 24hrs) you will be charged $125 cancellation fee.
Nov 27, 2018, 9:12 pm
#2865
Flying for Fun
Join Date: Mar 2017
Location: British Columbia
Programs: AS MVPG100K, Marriott Marriott Titanium Elite, Hilton Gold
Posts: 7,263
Originally Posted by yoyo
Without waiver, I want to point out that even within the first 24 hrs you can only make one change unless your first change is straight out cancel the ticket. i.e. within 24 hrs you make a change (free) and then cancel (and within 24hrs) you will be charged $125 cancellation fee.
Thank you for clarifying that point. 
James
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