FAQs | Get all your questions answered! (2024)

Experience Questions

What is the difference between Mission Experience and Game Bay Experience?

The Mission Experience involves a team of 4 to 6 players navigating through 5 hi-tech video game rooms in hazmat gear to disarm the World's Largest Paint and Foam Bomb (and Slime Bomb coming soon!). Each game room lasts 10 minutes, totaling a 1-hour experience with free photos and videos. The Game Bay Experience allows groups of 4 to 8 to rent a private arcade lounge with unlimited gaming for 1 hour, featuring 15+ original Beat The Bomb video games lasting 3 to 5 minutes each, offering competitive, cooperative, and pre-packaged game sets.

Is the Mission Experiences like an Escape Room?

Escape rooms are themed and very puzzle intensive. Players work separately and there is no fun penalty if you don’t escape. Beat The Bomb is different. We are a 100% real interactive social game requiring ALL players to work together to win. Go through 5 rooms and use teamwork to disarm the Paint Bomb or Foam Bomb. Fail and you GET BLASTED! Free photos and videos included. For more casual arcade-style play (with no hazmat suits of bomb-blast ending) book our Game Bays. Then be sure to visit the Bomb Bar for beers, wine, and delicious food.

What is the difference between Paint and Foam Mission?

How long do the experiences last?

What age is this appropriate for?

- The minimum age to participate in Beat The Bomb is 8 years old.
- All participants under 18 must have a waiver signed by an adult guardian in advance of participation. Waivers can be signed onsite or online in advance.
- Participants 8-9 must be accompanied by an adult throughout the experience (including the game itself) as one of the 6 players on the team. Participants aged 10-15 can participate without an adult in the game, but must have an adult on the premises waiting for them. Participants 16+ can participate without a guardian on-site, but a guardian/parent 18 and older must complete the waiver online or in person for them to play.
- All locations except Brooklyn, require all guests for reservations after 7:30pm must be 21+ on Fridays and Saturdays.

What sizes are the hazmat suits?

Can I take pictures or videos during the experience?

What percentage of teams actually win?

What do you get if win?

How large can my group be?

Will my clothing get ruined playing the games?

Does the bomb hurt?

Are the experiences private?

Can you play if you don't speak English?

Visiting our space

Do I have to sign a waiver?

Where is the location?

BEAT THE BOMB has several locations across the United States, including:

- Brooklyn, New York: You can find us at 255 Water Street, 11201. If you're taking the subway, we're just a 5-minute walk (3 blocks) from York Street (F train), a 9-minute walk (6 blocks) from High Street (A or C train), or a 15-minute walk (10 blocks) from Clark Street (2 or 3 train). While we don't offer free parking, there's plenty of street parking and parking garages in the area.
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- Atlanta, Georgia: Our location is at 1483 Chattahoochee Avenue, 30318. We offer free parking onsite for your convenience.
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- Washington, D.C.: You can find us at 2005 Hecht Ave NE, 20002. Unfortunately, we don't offer free parking at this location, but there are plenty of affordable street parking options and parking garages in the area.

Is there parking?

- Brooklyn, New York: While there is no free parking available, there's plenty of street parking and parking garages in the surrounding area.
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- Atlanta, Georgia: We offer free parking onsite for your convenience.
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- Washington, D.C.: Unfortunately, we don't offer free parking at this location, but there are plenty of affordable street parking options and parking garages in the area. If you chose to use the parking garage, we can validate your parking if you download the parking app, (https://zipby.app/), before your arrival.

Instructions:
——Download the app and set up your profile. This must be done prior to arriving to the parking garage.
——Open the app once you are at the parking garage gate, click the 'Find Us' button (center bottom) and select the garage 'Joyce Parking - Hecht Warehouse'. You will then be let in.
——Once at the Beat The Bomb venue, you can validate your parking by opening the app, selecting your open parking session, selecting 'Validate', scanning the QR code (we will provide this on site for you & it's also attached to this email), and following the steps prompted on the app.

Can I buy food and drinks?

What should I wear?

What should I bring?

Do you have coat check?

Do you have lost and found?

Hosting an event

How large can my group be for an event?

Can I host an event at Beat The Bomb?

Can I plan a kids party at Beat The Bomb?

Other questions

Are you open on Holidays?

Do you offer discount for first responders and veterans?

Do you offer student discounts?

What is the ticket cancellation policy?

Until 48 hours before original reservation date and time: Guests may cancel a reservation and receive a full refund to their original method of payment.

‍Until 4 hours before reservation time: Guests may reschedule their reservation to a later time that day (if available) or to a future date. Please note that we cannot guarantee the availability of any specific date or time, and if we do not have availability for your whole group for a future date or time when you are able to attend part or all of your original reservation may be forfeited without a refund. We reserve the right to refuse to reschedule your reservation if it has already been rescheduled one or more times.

‍Adding or Removing Guests or Products: Adding guests/products to your booking can be done up to 1 hour before your booking start time. We recommend adding guests to your reservation as far in advance as possible for the best chance of us being able to accommodate your request.Removing guests/products from your booking can be done up to 48 hours before your booking start time. Money will be credited back to the original payment method.

‍Late Policy: Guests may check in up to 5 minutes after their reservation time. After this time we will attempt to find another time slot for you to enjoy your booked experience later that day. If we are unable to do so due to scheduling or availability, your reservation may be forfeited without a refund.

‍No-Show Policy: If you do not arrive for your reservation and you have not contacted us by 5 minutes after your reservation time, your reservation may be forfeited without a refund (including partial refunds if only part of your group does not arrive).

What is the payment policy?

Right of Refusal:

Photosensitive seizure warning:

Photosensitive seizure warning: Consult your doctor. A small percentage of people may experience seizures when exposed to certain visual images, including flashing lights in games like BEAT THE BOMB. These seizures can have various symptoms and may lead to injury. Immediately stop playing and seek medical attention if you experience any symptoms. Parents should be vigilant, and children and teenagers are more at risk. Avoid playing when tired and consult a doctor if you or your relatives have a history of seizures or epilepsy.

Pregnancy Warning:

Pregnancy Warning: Consult your doctor. This is entirely your discretion. You can participate in BEAT THE BOMB but decide to sit out any games or elements you're not comfortable with. Prior to playing, discuss any concerns with your doctor. Here's important information: Watch out for wet surfaces, elevated bomb room with paint drippings, and dark rooms to prevent accidents. In the laser room, you can choose the laser patterns or be a sideline coach. The bomb effects are not painful, resembling a wave of paint or a frothy car wash. We can provide a demonstration, and if you prefer not to participate, you can watch the live stream in the lobby.

Beat The bomb virtual

What experiences are available?

Beat The Bomb Virtual has three 1-hour virtual team building experiences to choose from:

Game Pack A
- Game 1 of 3: Sequencer (Number Pattern Game): Players hopscotch their way around multiple screens full of numbers and must work together to arrange them unique sequences.
- Game 2 of 3: Echo Chamber (Sound Pattern Game): Inspired by the popular game Simon, players must listen to sound patterns and then replay them back to the computer as a team.
- Game 3 of 3: Cyberbot (Robot Driving Game): Like Pac-Man on Steroids! Players must work together to drive a robot car and hit targets in order.

Game Pack B
- Game 1 of 3: Hack Attack (Information Game): Developed based on the lingo used by Astronauts speaking with Mission Control, in this game players must accurately input settings into each other’s Control Panels.
- Game 2 of 3: Mad Dash (Avoidance Game): Like a virtual game of Bumper Cars, players must point-and-click their icons to targets on their screen while avoiding their colleagues.
- Game 3 of 3: Block Monster (Brick-Breaker Game): Players control a paddle and destroy levels of bricks before their time runs out in this modern multiplayer twist on the 80s classic arcade game.

Surprise Pack
Not sure what game pack you want? No problem— we’ll pick one for you!

Can I play with some colleagues in-office together with others working remotely from home?

How much does a ticket cost?

Can you accommodate a global team?

Will everyone in the group have a chance to play with each other?

What is the ticket cancellation policy?

Cancellation Policy:
All sales are final. However, a team may reschedule a reservation up to 48 hours before their reservation time at no additional charge. Change requests can be sent to online@beatthebomb.com. Reservation changes requested via voicemail are only valid upon confirmation from the Beat The Bomb Team.

Late Policy:
Beat The Bomb Virtual is a 1 hour experience. Our Beat The Bomb hosts will wait up to 10 minutes following the reservation start time for your team to assemble. After 10 minutes, your game host will discuss with the players in attendance whether to begin the experience with fewer players or continue to wait, acknowledging that the gameplay may be altered in order to fall within the confines of your group's reservation slot. Availability permitting, your team may reschedule the game for a later time slot that day.

Unused Tickets:
Guests may request vouchers for any unused tickets, valid for any day of the week. Vouchers do not expire. Vouchers will not be issued for unused voucher tickets. There is no rebooking fee for voucher tickets.

How can I add players to my reservation?

Are there age restrictions or requirements?

How long does the experience last?

What is included in the ticket price?

What do I need to bring?